We will process the refund after receipt of the product by oYe mobile. All refunds will be routed through original payment gateway be it PAYTM, PAYPAL, or any other bank debit or credit cards accounts after adjusting the cancellation charges. Refund will be processed based on the mode of payment of the order.
Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
Orders paid by net banking accounts will be credited back to bank account
For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order
Once your return is received and inspected, you will receive an email about the status of your return.
In case, your return has been accepted, the refund amount will be processed immediately. A credit will be automatically applied to your credit card or original payment method within 3-7 working days.
Late or missing refunds (if applicable)
If you haven't received your refund even after 7 days of processing your return, please check your bank account again. Otherwise, contact your credit card company; it may take some time before your refund is shown in your balance. You can always contact your bank branch. Usually, there is some difference in time before a refund is displayed in your account.
If you have done all of the above and you still haven't received your refund amount, please write to oYe mobile at email@example.com